Contact Y2Mate

If a link is rejected, download options do not load or a file fails to prepare, include the following in your email:

• The public YouTube video or Shorts link you were trying to use.
• Your device, operating system and browser name.
• The format and quality you selected, such as MP4 1080p or MP3 320 kbps.
• What you expected, what happened instead and the exact error message. A screenshot can help.

Remove personal information from screenshots and links. Never send passwords, sign-in codes, cookies or private access tokens.

Tell us what would make Y2Mate easier to use. Reports about confusing steps, accessibility issues and mobile layouts are welcome.

• Mention the page or feature your feedback is about.
• Describe the change you would find useful and how it would help.
• For display or accessibility problems, include your browser, screen size or assistive technology where relevant.

Use the same email address for questions about this website’s privacy practices or to raise a concern about content or your rights.

• Use a clear subject line, such as Privacy inquiry or Content concern.
• Identify the relevant page or public URL and explain your concern.
• Provide only the information needed to understand your request, along with a way to reply.

Download options and file preparation use an external service. Requests involving information held by that provider may need to be directed to the provider.